FAQs

Coffee shops that switch to Frozen Xplosion consistently tell us the same thing. Once their customers taste the difference, there’s no going back. Our frappe and smoothie base delivers a noticeably creamier texture and smoother consistency, allowing fresh ingredients like espresso, chocolate, and fruit to shine through.

Beyond taste, the operational benefits are significant. Frozen Xplosion is a single, shelf-stable base that replaces dozens of pre-flavored mixes. Made with just 11 ingredients, it’s free from dairy, gluten, cholesterol, trans fats, hydrogenated oils, and high fructose corn syrup. Because the base is flavor-neutral, you can create hundreds of custom signature drinks, setting your coffee shop apart from competitors serving the same pre-made flavors.

Yes. Frozen Xplosion works with granita machines. Contact us by email or phone and we’ll walk you through setup, recommend compatible machines, and help you perfect your recipes.

Absolutely. Frozen Xplosion is an excellent dairy-free base for creating unique soft serve flavors. Reach out to us for recipe ideas and detailed instructions.

We keep shipping simple. Order one case or more and shipping is free — every time.

Standard delivery times:

• 1–10 cases: Shipped via FedEx or UPS, 3–5 business days
• 10+ cases: Shipped via freight carrier, 7–10 business days

We offer a 100% satisfaction guarantee. Return any unopened products for a full refund, no questions asked. Customers are responsible for return shipping costs and may use any carrier of their choice.

Ship returns to:

Frozen Xplosion
Attn: Product Return
848 N. Sunrise Blvd., Building B
Camano Island, WA 98282

Blenders are manufactured by Waring. Contact Waring directly with your purchase receipt for all blender returns and warranty claims at waringcommercialproducts.com/support/contact.